Satisfaction must be guaranteed

Always by your side to find the best solution.

We guarantee everything we sell, 100%. So if your order doesn't satisfy you, for whatever reason, we won't be satisfied either. Together we will find a solution: from the replacement to the credit back to your account and, in some cases, to the full refund of your order, even the shipping costs. Nothing could be simpler.

Our customer service representatives are specialized in troubleshooting. So if you are not completely satisfied, we can help you in the following ways:

  • First, contact us to describe the problem.
  • At that point, we will work with you to find a solution that will satisfy you.

There are two things: either you are 100% satisfied or we will reimburse you the money spent.

Should you have a problem with an order from Haircare.Express, we aim to solve it trying to meet your needs. Remember that we will only be satisfied if you are!